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MARCO ARRICHIELLO

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Privacy Policy

Last updated: 7 July 2026

1.Who We Are

  • A2A Property Ltd (trading as "Marco Arrichiello Estate Agent") is the data controller responsible for your personal data. We are registered in England and Wales. If you have any questions about this policy or how we handle your data, please contact us at:

  • Email: marco.arrichiello@iad.uk.com

  • Website:

  • Company number:

2. What Data We Collect

  • We may collect and process the following personal data:

  • Identity data: name, title

  • Contact data: email address, telephone number, postal address

  • Property data: details of your property for valuation or marketing purposes

  • Enquiry data: messages and correspondence you send to us

  • Technical data: IP address, browser type, device information, pages visited, and cookies

  • (see Section 8)

  • Marketing preferences: your preferences for receiving communications from us

3. How We Collect Your Data

  • We collect personal data when you:

  • Submit an enquiry or request a valuation through our website

  • Contact us by phone, email, or social media

  • Attend a property viewing

  • Subscribe to our mailing list

  • Browse our website (via cookies and similar technologies)

4. How We Use Your Data

  • We use your personal data for the following purposes:

  • To provide estate agency services, including valuations, marketing, viewings, and sales progression

  • To respond to your enquiries and communicate with you

  • To send you marketing communications where you have opted in or where we have a legitimate interest

  • To comply with legal and regulatory obligations (e.g. anti-money laundering checks)

  • To improve our website and services

5. Legal Basis for Processing

  • We process your data under the following lawful bases as defined by the UK GDPR:

  • Contract: where processing is necessary to perform a contract with you or take pre-contractual steps at your request

  • Legitimate interest: where processing is necessary for our legitimate business interests (e.g. responding to enquiries, improving our services), provided these are not overridden by your rights

  • Consent: where you have given clear consent for us to process your data for a specific purpose (e.g. marketing emails)

  • Legal obligation: where processing is necessary to comply with the law

  • We may share your personal data with:

  • Property portals (e.g. Rightmove, Zoopla, OnTheMarket) for property marketing

  • Solicitors, conveyancers, and mortgage brokers involved in a transaction

  • Service providers who assist with our business operations (e.g. email platforms, website hosting, CRM systems)

  • Regulatory bodies where required by law (e.g. The Property Ombudsman, HMRC)

  • We do not sell your personal data to third parties. Where we share data with service providers, appropriate data processing agreements are in place.

6. Who We Share Your Data With

  • We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Typically:

  • Enquiry and correspondence data: up to 2 years after last contact

  • Transaction records: up to 6 years after completion (for legal and regulatory purposes)

  • Marketing preferences: until you unsubscribe or withdraw consent

7. How Long We Keep Your Data

8. Cookies & Similar Technologies

  • Our website uses cookies, small text files placed on your device, to improve your browsing experience and help us understand how visitors use our site.

Types of cookies we use:

  • Strictly necessary cookies: Essential for the website to function. These cannot be disabled.

  • Analytics cookies: Help us understand how visitors interact with our website (e.g. pages visited, time spent). We only set these with your consent.

  • Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness. We only set these with your consent.

  • When you first visit our website, a cookie banner will ask for your consent before any non-essential cookies are placed. You can change your preferences at any time by clicking "Cookie Settings" in the footer of our website.You can also control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

9. Your Rights

  • Under the UK GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you

  • Rectification: Request correction of inaccurate or incomplete data

  • Erasure: Request deletion of your personal data (subject to legal obligations)

  • Restriction: Request restriction of processing in certain circumstances

  • Objection: Object to processing based on legitimate interests or for direct marketing

  • Data portability: Request transfer of your data to another provider

  • Withdraw consent: Where processing is based on consent, you may withdraw it at any time

  • To exercise any of these rights, please contact us at marco.arrichiello@iad,uk,com. We will respond within one month.

10. Third-Party Links

Our website may contain links to third-party websites (e.g. property portals, social media platforms). We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

11. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

12. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "last updated" date. We encourage you to review this policy periodically.

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